Yes. Membership is free.
Simply go to the location of your choice with two identification cards* showing your picture and current address. Your home phone number will be verified on the spot. If your cellular phone is your residential phone, please have it on hand when you apply for membership.
*Employees cannot ask for a specific card. You can present the identification cards of your choice, as long as they show your picture and your address. Your lease cannot be used as a proof of address. With exception of your address and phone number, employees cannot ask for any other number or information appearing on your cards, in accordance with the Privacy Act.
Yes. You may add up to four additional users, whom you will be responsible for, to your membership file.
You must be18-years-old. If you are minor, you can rent movies or games by using your parent’s membership, if your name appears on the list of authorized persons in the file.
No. Since each store's computer system is independently operated, you will be asked to provide your basic membership information at each additional location.
During your first five visits, the number of rental items can be limited to three (two movies and one game). On your sixth visit, you will be authorized to rent up to six items (four movies and two games).
Yes. The amount required varies from one machine to another. For example, for a Nintendo Wii console, a deposit of $500 is required. This amount will be given back to you when you return the machine.
You can pay with cash, by credit card (Visa or Master Card) or by traveller’s cheques.
Each store has its own inventory, therefore rental items must be returned to the same store from which they were rented.
Rental items are due back before the date and hour determined at the time of the initial transaction. Any rental item returned after the due date will be charged a late fee for a maximum of $2 per each additional day.
Since each store operates its own inventory, please call or go to your store to see if they have the titles you are interested are available.
Rental rates and periods vary by location, so check with your local store for this information.
We give priority to clients who go directly to store.
Yes. We offer a special order service. Employees will check the product’s availability with our supplier. They will then give you all the details (price, deposit, delay, etc.).
Our present database only includes DVD movies that were bought since 2000 by the majority of our stores. More titles will be added shortly.
