Superclub and Microplay
Videotron le superclub is a network of stores specializing in the sale of Videotron telecommunication products and services, and in movie and video game rentals and sales, under the Videotron, Videotron le superclub and Microplay banners. Its vast network extends throughout the province of Quebec and includes several Microplay points of sales across Canada.
Videotron le superclub opened its first store on Jean-Talon St. East in Montreal in October 1989. Known and appreciated by Quebec consumers, Videotron le superclub ranks among the top Quebec retailers in terms of customer experience, in particular because of its personalized customer service.
Microplay is a network of boutiques specializing in video game sales, rentals and trade-ins. Microplay opened its first store in Ottawa, Ontario, in 1994. Acquired by Videotron le superclub in 2004, Microplay now has boutiques in most Videotron le superclub stores in Quebec and in several shopping centres in Canada. Microplay is the only retailer that offers such a comprehensive range of products and services, including several exclusive programs.
- To be a network of franchisees specializing in the marketing of Videotron telecommunications and home entertainment products and services that provide an unparalleled customer experience and adhere to the highest performance standards.
- To be the destination of choice for Videotron telecommunications and home entertainment products and services.
- Agility/Speed of execution
- Treating our customers the way we would like to be treated