Privacy Policy

Le Superclub Videotron Ltd. (the “Company”) manages and operates the www.superclub.videotron.com and www.microplay.com websites (the “Site”). The company has developed this policy on the protection of personal information, namely any information that can be used to identify an individual, in order to inform its customers and users about its practices regarding privacy protection.

Policy on the protection of personal information

We use your IP address to help diagnose problems with our server and to administer the Site. Your IP address is also used to gather broad demographic information. In addition, we use cookies to recognize your identity when you access a service so you do not have to log in at every visit. This helps us provide you with service tailored to your specific needs and interests. A cookie is set when you register for a service. Cookies also allow us to estimate the number of visitors to the Site. Your browser is assigned a unique cookie that helps us determine whether or not you are visiting for the first time. Advertisers that place ads on the Site can also use cookies. The main cookies used on the Site include: statistics, parameter, connection, session and advertising cookies.

The registration forms used on the Site may require users to provide a unique username and password. Posting a message on the Site using an e-form also requires an e-mail address.

The Site may provide links to third-party sites. The Company and its affiliates (hereafter collectively referred to as the “QMI Group”) are in no way responsible for the practices or content of these websites. This policy on the protection of personal information applies only to data collected on pages hosted on the Company servers. The Company may share aggregate information with business partners (e.g. Zendata, Konversion, Google, Sid Lee and O2 web), co-branded sites and advertisers. However, this aggregate information does not contain any specific personal information.

As part of our online surveys and contests, we may ask visitors for such information as their last name, first name and contact information (e.g. e-mail address and/or telephone number), as well as certain demographic information (e.g. postal code, age). The Company may use users’ contact information obtained in this way to send out information about the Company and promotional material from some of its partners or advertisers. Customers’ contact information may also be used to contact customers if necessary, and may be shared with other QMI Group affiliates that may want to contact our visitors. Only the Company and its QMI Group affiliates have access to your personal information. Users can always choose not to receive future e-mail communications.

Demographic and profile data may also be collected on the Site. This data may be used to tailor the Site to visitors’ experience and display content according to their preferences. This information may be shared with advertisers on an aggregate basis only.

Security

The Site has reasonable security measures in place to protect against the loss, misuse and interception of information by third parties. However, the Company and its QMI Group affiliates are in no way responsible for the interception, modification or misuse of information transmitted over the Internet.

Guidelines with regard to minors

The Company’s marketing and products are not directed toward minors.

Opt out of e-mail

When requesting information during the registration process, we always provide users with the opportunity to opt out of receiving e-mail or other forms of communication from us, our affiliated companies or our business partners.

Contact us

If you have any questions about this policy on the protection of personal information or the practices that apply to the Site, feel free to contact us.